Refund Policy

For refund policies for the New Balance Palm Desert 1/2 Marathon & 5k, click here. For refund policy for Desert Triathlon, click here.

Our refund and transfer policy is like none other in the business. We are one of the few event production companies that gives refunds and allows athletes to transfer their entry. We believe that if you paid to race, you should get to race.  

We are also working to give back to the community. We have helped raise over 3 million dollars for local charities. Our Women Running Wild 5K event has raised $750,000 for breast cancer over the past 12 years. 

We truly appreciate your support of our events and we understand things can happen that prevent you from being able to participate. We never want you to lose out on your hard earned money and we have always been very fair in how we handle matters regarding refunds and credits. In the past we handled each on a case by case basis, but the events have truly grown and we’ve had to put a policy in place. Here is our policy:

If you have to cancel, 

Refund Policy:

60 Days out or more – 100% refund (minus credit card service charge)

21 Days – 59 Days out – transfer your entry into next year’s event. 

20 Days – 8 Days out and we will give you a 50% credit towards next year. 

7 Days or less, no credits or refunds

Upcoming Events

32nd Annual
Tram Road Challenge
6k Uphill Run/Walk
7:00 am

19th Annual
New Balance
Palm Desert
1/2 Marathon and 5k

18th Annual
Desert Sprint & International Triathlon

Fight the bite 5k - Palm Desert Civic Park

April 15REGISTER NOW